Customer information · Circula Socks

Terms and conditions

Information about shopping, your rights and our store.

1. Seller and scope

This store is operated by ФОРТУНА 1919 ЕООД, registration 205894570, address гр. Плевен, ж.к. Дружба, бл. 424, вх. 3, ап. 8, България, email georgi_petrov_90@abv.bg, telephone +359 893 987 470 (“Seller”). These terms apply to distance sales through circulasocks.com and do not limit mandatory consumer rights.

2. Goods, prices and availability

Main characteristics and final EUR prices inclusive of applicable taxes appear on product pages. Stock, discount and size information may be updated. We will contact you about any obvious mistake or inability to deliver, subject to applicable consumer rights.

Shipping charges, accepted payments and the full total are shown before the order is placed.

3. Placing orders

Customers may review and correct details before submission. The final order button clearly indicates an obligation to pay. We acknowledge receipt of an order; the contract is formed when the Seller dispatches the goods, subject to mandatory consumer law. The contract information is supplied on a durable medium.

4. Payment and delivery

Payment methods: Payment cards via Stripe / Банкова карта чрез Stripe. Invoices are issued upon request. Countries: Worldwide where shipping charges and service availability have been confirmed / До държави с потвърдени условия за доставка; couriers: Econt / Еконт, Speedy / Спиди, FedEx, DHL (depending on destination / според дестинацията). Charges/timing: Delivery is charged separately. Exact delivery charges and availability depend on destination; payment is not possible until a confirmed rate is shown at checkout. / Доставката се заплаща отделно. Цените и възможността за доставка зависят от държавата и се потвърждават преди плащане.. Processing: Orders are usually prepared for dispatch within around one day; transit times vary by destination and carrier. / Поръчките обичайно се подготвят за изпращане за около един ден; транспортните срокове зависят от държавата и куриера.. Unless otherwise agreed delivery occurs within 30 days.

5. Withdrawal and statutory remedies

Consumers generally have a 14-day withdrawal right for distance purchases; details and exceptions are explained on the Returns & Withdrawal page. Statutory remedies for non-conforming goods are set out on the Complaints & Guarantees page.

6. Complaints and applicable law

Send complaints to georgi_petrov_90@abv.bg, stating the issue and your order number if available. The Bulgarian Consumer Protection Commission (kzp.bg) and applicable alternative dispute resolution bodies may assist.

Bulgarian law applies without depriving overseas consumers of mandatory protection under the law of their habitual residence.

Last updated: 9 October 2026.